Welcome!
Need to visit DMV? Most services can be conducted online or by mail, but, if you need to visit a DMV Connect, you need to schedule an appointment. DMV Connects operate by appointment only. At a DMV Customer service center, you can either make an appointment or walk-in without an appointment. Walk-in service will be provided on a first-come, first-served basis, based on type of transaction; customers should anticipate wait times.
Appointments are available for the following specific services which generally necessitate in-person service:
- Original driver's licenses
- Original commercial driver's licenses
- REAL ID
- Replacement driver's license for a name change
- Original and renewal ID cards
- ID card replacements for a name change
- Original and replacement disable placards
- HAZMAT fingerprinting (Certain customer service
centers only; not available with DMV Connect)
- Original and substitute titles (Drop-off service for
original titles is an alternative to an appointment. Titles processed via DMV
Connect will arrive by mail.) https://www.dmv.virginia.gov/vehicles/#title_app_d.
- Original and transfer of vehicle registrations (no title)
- Vital Records (not available with DMV Connects)
- Compliance/Reinstatement of Driving Privileges to include insurance payment plan set-up
- Payment Plan: Monthly Installment Payment
- Knowledge testing for learner's permits and business partners
- Road Testing (not available with DMV Connect)
Customers who need to conduct other transactions should do so via dmvNOW.com or by mail, or visit on a walk-in-only day. This chart shows you how to do your transaction from the comfort and protection of your own home.
For customers who need in-person service for one of the transactions above, please schedule an appointment below. The appointment must be in the name of the person receiving services.
Customers are limited to one appointment per person. If you have more than one transaction, please make a multiple services appointment which allows for up to three transactions. If more than one appointment is made by the same person, all subsequent appointments will be cancelled.
Customers who arrive late may need to reschedule. Please provide your cell phone number when you make your appointment; we may text you updates on the day of your appointment.